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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shammaa Hasan

March 23, 2025

5  out of  5
rating by Shammaa Hasan
"Nice place"
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Kelly Potter

January 18, 2024

5  out of  5
rating by Kelly Potter
"Beau and Katie are absolutely awesome! I have had State Farm for over 30 years and wouldn't do business with anyone else. Thanks you two for being amazing over the years!"
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Mintymonkeynuts

November 17, 2023

5  out of  5
rating by Mintymonkeynuts
"Place is great"
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Yolanda Glover

September 28, 2023

5  out of  5
rating by Yolanda Glover
"They are very attentive to your needs..I call ...they call me back..and doesn't take forever. Good rates and great customer service .."
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Kyle Koury

August 13, 2023

1  out of  5
rating by Kyle Koury
"Does not follow through and fails to keep clients informed. State Farm dropped my home owners insurance and I didn’t find out until my house payment went up. Beau and his team did not make sure I was aware that changes were made."
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Chris Simons

November 5, 2022

5  out of  5
rating by Chris Simons
"Fantastic agent"
We responded:
"Thanks Chris. We appreciate your Business."
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Ronda Burris

September 8, 2022

1  out of  5
rating by Ronda Burris
"Jess Honer dose not seem to want to do job i had called to file a claim and jess dose not want reach out claims office she is waiting to see every thing on line and computers on down and she keeps asking me where my car is but wont answer any question i have don't have Beau Crawford as your agent the people in his office are worthless they doint do there jobs told them drop house Insurance 2 months ago and it is still on my account"
We responded:
"Hi Ronda. Thank you for your feedback. I'm sorry your claims experience was not what we expect for our customers. Please reach out to me at 816-353-3026 or beau@beauknowssf.com. I look forward to getting this resolved."
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Hazzard Towing and Recovery LLC.

July 3, 2022

3  out of  5
rating by Hazzard Towing and Recovery LLC.
"Just a pure pleasure dealing with the staff ...they r always so prompt, helpful...and always provide the customer skills that are lacking in the rest of the marketplace!"
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Sandra Whittaker

January 16, 2021

5  out of  5
rating by Sandra Whittaker
"Great people to work with. Thank you for serving our families needs."
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Bre Raquel

November 9, 2020

5  out of  5
rating by Bre Raquel
"Beau, Katie, and Tiffany are absolutely amazing. I’m probably the worst customer they have but they still treat me amazing and they honestly care about you as a person and not someone just lining their pockets! Beaus pricing is amazing and his flexibility especially if you have a not so pretty driving record like myself lol."
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Carol Griffin

March 16, 2020

5  out of  5
rating by Carol Griffin
"Very good"
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Jennifer Smith

January 28, 2020

5  out of  5
rating by Jennifer Smith
"Very helpful office with sweet office workers!"
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Willard Ralls

December 16, 2019

5  out of  5
rating by Willard Ralls
"Great"
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Bret Polley

September 25, 2019

1  out of  5
rating by Bret Polley
"Beau and his office are amazing! Quick responses. They have been there anytime I have questions or concerns. Their agents have even met me off site if needed. *Edit* Katie is the best agent in Beau's office. I feel bad for her that poor woman is over worked. I was so blown away by the quick responses when I had my car accident back in the spring that I brought my wife's auto and my home and tried to do a bundle with State Farm. Katie did everything to get it together. Unfortunately it took 4 months to get our house moved over. Durring this time it was a lot of back and forth. When I called no.one ever seemed to answer or call back. I even swore someone hung up on me one day. Katie told me they were having issues with the phone lines. This went on for weeks but at a time. We were patient and did everything we were asked. My wife and I never received our Auto policy cards and we're suddenly told last month that they were dropping our Auto policy due to being considered high risk after my wife was added to the policy. Now I know this was not Beau's decision but it's a horrible look for State Farm...it's like I bring you more business things kept getting messed up and then when they got fixed it's like being told they don't want your business. Beau was never available when I had questions. He was my agent for 5 years and I only spoke to him 3 times. If I ever had questions or a problem Katie always took care of me. My mother called in to pay her bill for August because she still has Beau as her agent. She said when Beau picked up the phone he was very rude and told her that they had already had this conversation and her policy was canceled asnof 8-16-19. It wasn't until after my mother finished what she was saying that Beau realized it wasn't me or my wife calling about our Auto policy. It was my mom just wanting to pay her bill. Just plain rude and very unprofessional."
We responded:
"Hi Bret- we are so glad to hear this feedback. We appreciate you and your business! It is nice working with you!"
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Dreama Humes-Wilks

September 9, 2019

5  out of  5
rating by Dreama Humes-Wilks
"I have been going through this office for my insurance needs for 4 yrs now the rates go up but the service is worth it"
We responded:
"Thank you for the feedback, Dreama! We will always do what we can to serve our customers!"
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Kole Keeney

March 19, 2019

5  out of  5
rating by Kole Keeney
"Great rates and customer service! Katelyn especially is amazing. I’m paying far less for more compared to my old insurance company! Highly recommend"
We responded:
"Thanks, Kole! We're that we were able to help you! Thanks for the great review!"
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Sadie Billings

February 26, 2019

5  out of  5
rating by Sadie Billings
"This agency has amazing service!! The customer service is amazing.Their rates were extremely affordable and competitive. I highly recommend this group of agents to anyone."
We responded:
"Thank you, Sadie! We appreciate your feedback!"
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Kristi Gregory

February 19, 2019

5  out of  5
rating by Kristi Gregory
"Excellent service, great staff, great rates."
We responded:
"Thanks, Kristi! We value your business!"
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Matthew Gregory

October 24, 2018

5  out of  5
rating by Matthew Gregory
"Terrific office staff! Extremely knowledgeable and attentive!"
We responded:
"Thank You, Matthew!"
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Adolfo Casaya

October 23, 2018

5  out of  5
rating by Adolfo Casaya
"Wonderful staff, excellent service"
We responded:
"Thanks so much Adolfo!"
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Oak Street Residence Hall

October 14, 2018

5  out of  5
rating by Oak Street Residence Hall
"Good business, love the staff, great rates, and excellent service!"
We responded:
"Thank you so much for the review!"
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Sean Evans

October 12, 2018

5  out of  5
rating by Sean Evans
"Katie and Katelyn were amazing! Highly recommend using their services. They were extremely attentive, knowledgeable about what they were doing and you can always expect a 6/5 star quality service from these two!"
We responded:
"Sean, thank you so much for the great feedback and for recommending our agency. We truly appreciate it!"
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Antonio Albor

October 12, 2018

5  out of  5
rating by Antonio Albor
"Katie and Katelyn are two amazing people who are willing to help you out with any questions you have and I would truly recommend them."
We responded:
"Thank you so much for the review Antonio! Katie and Katelyn are great and I will be sure to pass the message along!"
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Joshua Williams

October 12, 2018

5  out of  5
rating by Joshua Williams
"The customer service and employee staff was excellent, Katelyn and Katie were very attentive and respectful. Highly recommend working with them."
We responded:
"Thank you for recommending our agency Joshua, we appreciate you taking the time to leave us this feedback!"
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Alison Ross

October 12, 2018

5  out of  5
rating by Alison Ross
"Everyone in this office is nice, helpful, and super responsive. This is where you want to be for a reliable office!!"
We responded:
"Thank you so much Alison!"